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Shipping

The following only applies to U.S. Deliveries. All shipping charges are the responsibility of the purchaser and will be added to your invoice.

Delivery & Processing Charges

The following processing and delivery costs are for merchandise pictured and described on our web site; delivery and processing charges include internet order processing, item selection, packaging, processing, transport and handling. Delivery times are determined by the shipper, and these are a best approximation, not withstanding additional premium delivery charges and whether the item is in stock at the time of purchase. Delivery times are not guaranteed by ELDERLUXE and may vary by item and/or with specific requests, such as gift box, gift wrap and monogramming. Also note that most carriers will not deliver on federal or nationally recognized holidays.  Delivery and processing is subject to change and will be determined at time of order and subject to the following:

Standard Delivery

Unless an expedited service is requested, or should the item be backordered, your order should ship within 24 hours and arrive in approximately 5-7 business days after, if ordered by 12:00 noon (CST).

Two-Day Delivery

Your order should arrive in 2 business days after shipping if ordered by 12:00 noon (CST). Please note two-day orders placed Friday after 12:00 noon (CST) or Saturday will be processed Monday and should arrive in 2 business days after shipping. Some heavy or bulky items may not qualify for this service. Some items delivered direct from the manufacturer are not qualified for expedited shipping. A signature may be required and additional charges may be assessed if more than one attempt is made for delivery.

Overnight Delivery

Your order should arrive the next business day after shipping if ordered by 12:00 noon (CST). Please note overnight orders placed Friday after 12:00 noon (CST) or Saturday will be processed Monday and should arrive the next business day after shipping. Some heavy or bulky items may not qualify for this service. A signature may be required and additional charges may be assessed if more than one attempt is made for delivery. Some items delivered direct from the manufacturer are not qualified for expedited shipping.

SHIPPING TABLE as of 11/4/2013

Merchandise Total** Standard Two-day Overnight
   25.00 and under   $9.99  $20.00   $50.00
   25.01 -  50.00   $9.99  $23.00   $55.00
   50.01 -  75.00   $9.99  $26.00   $60.00
   75.01 -  99.00   $9.99  $29.00   $63.00
   99.01 - 150.00   FREE  $32.00   $65.00
 150.01 - 200.00   FREE  $35.00   $68.00
 200.01 - 250.00   FREE  $38.00   $70.00
 250.01 - 300.00   FREE  $40.00   $72.00
 300.01 and over   FREE  $45.00   $75.00
**Total value of merchandise before tax or other charges.      


Oversized/Overweight

Due to the oversized and/or overweight nature of certain merchandise, additional delivery charges may apply and will be noted on the product page and in your shopping basket. These charges will automatically be added to your basket upon checkout. Alaska, Hawaii, Puerto Rico and Guam Deliveries. Add $5.00 to the applicable shipping charges for standard shipping. Your order should arrive in approximately 7 to 10 business days if ordered by 12:00 noon (CST).

International and Shipment to AK/HI and all US Territories

All deliveries to International, Alaska, Hawaii and all US Territories (non-contiguous 48 states) destinations will be charged the domestic rate shown at checkout (based on dollar value of the order) plus any additional costs to ship via USPS to that destination. For a quote you may call ahead to our concierge at 1.888.537.5893 or e-mail concierge@elderluxe.com.

We will turn around an attractive estimate to you on these destinations, quickly.  

On discounted or FREE or Shipping Included items, we will quote you a separate, discounted rate to these areas outside the continental US.

DS

DS items are shipped directly from the manufacturer to your door. Second-day and overnight shipping may not be available on these items. We will contact you if you request overnight or rush delivery and it is not available. Additional time should be allowed for processing the order, and heavy items may take up to two to four weeks for delivery. Please feel free to contact us if you have any questions regarding when you will receive your order.

Partial Deliveries

When orders list several items, some of which are not in stock at the time of the order, we will fulfill and charge the portions available including shipping based on order value. Subsequent backordered items will not include additional shipping charge

Delivery to Post Office Boxes

At this time, shipping is not available to post office boxes.

"Shipping Included" Items:

Certain items may include shipping within the price of the merchandise you select. These products will carry an Includes Shipping notation on the product page and you will not be charged additional shipping at checkout.

Local Pickup

Are you in town? Or just visiting? Stop by and see us and pick up your parcel at our warehouse. But, please call ahed to insure your item is in stock and prepared for pickup: 

1130 West 37th St.
Chicago, IL 60609

CALL ahead: 773.376.3776

visit-us-in-chicago

 
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