How to Order

• Find the items that interest you by browsing the Online Navigation on the left or above the top of our home page, or by using our search feature found on the top and right of each page.
• Fill in the quantity for those items, any size or color preference, if offered, and click "Add to Shopping Basket."
• After you choose all the items you want, go to the Shopping Basket, and click "Submit Order ."
• On the Register / Login page, you can register by providing your shipping & billing information.
• If you already have an account with ELDERLUXE, you can login to My Account to use your available account features including your saved wish list and pre-entered shipping & billing information. If you have forgotten your User Name and Password, you can retrieve your password online.
• You may also check the Concierge or Contact Us pages for additional help.

Phone Orders and Help with Your Current Order

We are available to directly take, or answer questions about, your order weekdays from 9 a.m. until 5 p.m. CST.

Inside the US:
1.888.537.LUXE (5893) ext. 201

Outside the US:
011.773.376.3776 ext. 201

For all other calls outside of regular business hours, we commit to answering within 24 hours of the next business day.